System analysis and design (SAD) is a methodical approach to developing information systems. It's a problem-solving technique that ensures that the new system meets the needs of the organization. Here's a breakdown of the process emphasizing problem-solving: 1. Problem Identification This is the initial phase where you recognize the issue or opportunity that the new system will address. Techniques like interviewing stakeholders, process mapping, and analyzing business documents can help identify problems. 2. Requirement Gathering Once you understand the problem, you need to determine the specific needs of the new system. This involves gathering requirements from stakeholders through interviews, surveys, workshops, and document analysis. 3. System Analysis This phase involves a deep dive into the existing system to understand its strengths, weaknesses, opportunities, and threats (SWOT analysis). You'll also define the scope of the new system and identify its functional and...